Clean Restaurant KitchenAs you look around your commercial establishment, what do you see?  As operators and owners of businesses, we can be so consumed with bills, labor, and supplies that we lose sight of the day to day appearance and operations of our businesses.  One of the most rewarding, discerning things to do is take a good hard look at our surroundings, our structures and most importantly our employees.

Walkthrough every area of your business.  Take your time and be thorough.  Look at things through the eyes of your guest or client.  What image are you projecting?  Focus on what the exact vision and core of your operations and discover again what areas you have strayed off course or what areas you need to change to improve your service or customer experience.

Is your exterior littered with debris?  Is that because your employees don’t keep a watchful eye, or because there are no convenient vessels available to discard trash?  Is your glassware chipped and mismatched?  Is that because your employees are careless and stack them too high, or is it because they are being washed in ill-fitted racks and purchased from different vendors?  By focusing on the source of the problem, not necessarily the result of the problem, you can begin developing a to-do list to improve your operation.

Are your employees polished and looking sharp?  Do they have clean hands and winning smiles?  Do you supply them with the tools they need to perform their jobs and to be employees at the top of their game?  Do they have the right equipment for the right job?  Do they work slow and inefficiently and cause labor to rise, or are they working with broken, antiquated equipment and systems that are really the source and root of the problem?

This exercise can be very cathartic and it frees you up to think about the big picture.  We can be so worried and preoccupied with things; poor lighting, a leaky faucet, chipped glassware, broken down equipment that we end up majoring in the minors.

Making a list can allow you to prioritize the most pressing needs of your business.  The ole’ front burner, back burner scenario is time-honored and very, very effective.

Dine Company – The Restaurant Store prides itself on making your job a little easier.  We offer every service and product under the sun to get you moving forward and crossing things off your list.  A couple of quick conversations with the smallwares people in our store, a stop at our website, some consultation with the parts and service guy and you can be moving things off your front burners and into the dining room where your resources and talents belong.

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(502) 637-3232