Talking… the key to customer service
More often than not, people want to talk. In customer service, and especially in the restaurant industry, it is really important to be able to talk. Actually, you better be able to do more than just talk. You better be able to communicate.
We had you at Hello!
Isn’t it amazing in this day in age, when everything has become automated, that we actually stammer our words when a human being answers the telephone at any corporation or place of business we call? I was ready to push a button. What do I do? What will I say?
Marketing your Customer Service
Being truly successful with your companies marketing is to realize that great customer service is the sum total of all your marketing efforts. Customer service is the most concentrated, seen and judged area of all your marketing, but oh so challenging to execute efficiently and effectively.
Customer Service in a Wireless World
Living in this wireless world we have become a society that is relentlessly bombarded with lightning-fast transactions, information, statistics, probability, forecasts, diagnoses, updates, facts, “tweets” and “likes”. In other words, we suffer from “mental overload.”
Flu Season: An Ounce of Prevention
Everywhere we turn these days it seems someone is reminding us that FLU SEASON IS HERE!! Influenza affects everyone at many different levels and can be devastating. Lost production, compromised shifts with fewer employees and elevated risks in all food handling situations.
Small Plates Make Sense
If you think about it, small plates make a lot of sense. This refreshing approach to dining provides for an exciting, valuable, and diverse experience. Restaurateurs, menu planners, and chefs want diners to understand that this is much more than just serving a plate of food.
Trending in the Restaurant Industry
Trending is a recent development or “trend” if you will. Trending is a tool utilized by the masses to identify what is super hot, exciting, new and happening. One could say small plates are trending right now, especially in the restaurant industry.
The Health Department is Here!
Nothing strikes fear into a foodservice operator like these five little words: “The Health Department is Here!!”. Let Dine Company, The Restaurant Store take the worry out of health safety inspections. Our experience shows it’s the little things that take away from their overall score.
Kentucky Agritourism: There’s Gold in Them Hills
According to the University of Kentucky College of Agriculture, Agritourism is one of the fastest-growing segments of the agriculture industry. This growth can be attributed in part to the increasing interest in buying and eating locally grown products.
Buying Food Locally – Act Now or Forever Hold Your Peas
We volunteer our expertise and services as a result of a natural disaster. Often times when we are able to act as a group and not just as individuals, we make more of an impact and the intended results of our actions have much more of a presence.
